Why We Guarantee Our Service: Inside Jetlag Remedy’s Quality Standards

Inviting a cleaner into your home is personal. You’re trusting us with your space, your time, and your peace of mind. At Jetlag Remedy, we take that seriously. We carefully hire, train, and onboard our cleaners, making sure they know proper room-by-room techniques, safe product use, and efficient methods. Consistency is key, so we do our best to assign the same team to each client, learning your preferences over time.

Every visit follows a system. We confirm any special notes, work from top to bottom in each room, and use colour-coded cloths to prevent cross-contamination. Our cleaners tick off detailed checklists as they go and finish with a final walkthrough. We choose products that are tough on grime but safe for surfaces, bring fresh cloths and mop heads every time, and adapt to any allergies or sensitivities you share with us. We also keep a record of the little things that matter—how you like beds made, doors locked, or toys handled—so your clean feels personalised.

Our promise is simple: if something isn’t right, let us know within 24 hours and we’ll return to fix it at no cost. We encourage quick feedback, whether by email, text, or photos, so we can resolve issues quickly and respectfully. This guarantee exists so you can relax knowing we’re committed to quality every single time.